Frequently Asked Questions
1
Are the GO-Karts SAFE?
Yes, our Electric karts are designed and manufactured in the UK to the highest standard and are commercial vehicles (not a toy) and is fitted with many safety features. Our karts are extremely safe and easy to drive with their light, accurate steering and very smooth controls. The speed can be preset between 3 and 6 m.p.h. Wide pneumatic tyres give Panthers sure-footed handling.
They run on batteries, so there are no emissions and virtually no noise. All karts are fitted with a stop / start remote system. Like an MOT, our karts get tested each year and are issued with a new test certificate.
2
Do you provide instructions?
Yes, full safety instructions and individual tuition is given. Our events are completely managed by staff who will brief, instruct and coordinate the children and are on hand at all times to give help if required.
3
Can children with disabilities drive the Go-Karts?
Yes, provided they can get in the go-kart (with assistance if necessary), and press the accelerator and steer.
4
Can I have more than the recommended amount of children?
Yes. We offer extras like additional drivers, medals and longer time slots. Please contact us to discuss your requirements.
5
Do you supply invitations?
Yes! You will receive them with your booking confirmation.
6
How much space do you need?
We need enough unobstructed space for the inflatable track(s) and secondary fence if required: For outdoor events we require a minimum space of 17 meters x 13meters. For indoors events, we require a minimum space of 14 meters x 9.5 meters
7
How far will you travel?
We are fully mobile and happy to travel anywhere for the right event.
8
Can parents drop and go or do parents need to stay for parties?
We are only responsible for the safety of the children whilst they are driving our karts but at all other times, whether the children are waiting in a queue at events or at a party for their turn, watching or playing or wanting to go to the loo, it is your responsibility either directly or to arrange responsibility with parents who have stayed.
You must ensure all child safeguarding and security matters are agreed with any parents planning to drop their child and return later.
9
Are you DBS checked and do you have insurance?
Yes, our adult staff are DBS checked. We have Public Liability and Employee Insurance. Our Health and Safety and Risk Assessments are up to date and there is a valid Test Certificate which covers all the karts. All the above is available upon request.
10
What’s included in the parties?
Yes, our adult staff are DBS checked. We have Public Liability and Employee Insurance. Our Health and Safety and Risk Assessments are up to date and there is a valid Test Certificate which covers all the karts. All the above is available upon request.
11
Are you DBS checked and do you have insurance?
Pit Stop Parties staff will run and supervise the party. Individual tuition is given to each driver and each party includes fun games and driving challenges. Whichever party package is chosen; e-invites, certificates for all drivers, a personalised trophy, thank you cards and envelopes are included as standard.
We also offer optional extras like personalised banners, additional drivers, medals and longer time slots. Please contact us to discuss your requirements.
12
Can we have a party at our home?
Yes. We need a level, unobstructed space measuring at least 15m x 11m (if no secondary fence with bunting is required, otherwise 17m x 13m) outdoors and 14m x 9.5m for indoors. Both with clear access for our karts and track.
13
Do you offer food?
No, we don’t. Some venues like leisure centres will have a commercial kitchen that can cater for you and some will allow you to self cater, so you can choose what you like and bring it with you. At our Hackenthorpe location we have a kitchen which you can use if needed but we kindly request that you clean the area once used.
14
Who books the venue?
We can organise your venue if you want to use our Hackenthorpe location. If you have a venue in mind, let us know where it is and we will make sure it is suitable.
15
How long do i need the venue for?
Depending on which party package you choose, we suggest at a minimum of one hour extra for set up and food afterwards. We need half an hour to set up for birthday parties. This is done at the same time you are getting the hall ready for the party guests, and we will pack away while the children are enjoying their party food.
16
How do i book a party?
Please contact us with the details and we will come back to you with availability and next steps to make a booking. You will need to pay a deposit to reserve the date then full payment will be required 2 weeks before the party.
17
When should i book?
As soon as possible to ensure you get the date required and avoid disappointment.